Public Offer – DariM
This document constitutes a public offer and defines the terms and conditions governing the use of www.darimbrand.com (hereinafter referred to as the “Website”, “Platform”, “DariM”, “We”).
By placing an order on the Website, the user confirms acceptance of these Terms and enters into a binding agreement with DariM.
1. Company Information
The Website is operated by an Individual Entrepreneur registered under the laws of Georgia.
Legal name: DARIM
Registration number: 316389127
Legal address: Tbilisi, Georgia, St. Chavchavadze 37
2. Definitions
Platform – the online store www.darimbrand.com
Customer / User – any natural person placing an order for personal use
Products – clothing, accessories and other goods offered under the DariM brand
Personal Data – any information relating to an identified or identifiable individual
Order – a confirmed request by the Customer to purchase Products through the Website
3. Use of the Website
3.1 The Platform provides customers with the opportunity to browse and purchase products online.
3.2 The Customer agrees to provide accurate and complete information when placing an order.
3.3 DariM reserves the right to refuse or cancel an order in cases of:
- product unavailability
- incorrect pricing
- suspected fraudulent activity
4. Orders & Payment
4.1 Orders are placed by adding Products to the shopping cart and completing checkout.
4.2 Payment must be made using one of the methods available on the Website.
4.3 An order is considered confirmed only after successful payment authorization.
4.4 If payment is not completed, the order may be automatically canceled.
5. Delivery
5.1 DariM provides shipping within Georgia and internationally.
5.2 Delivery timeframes and costs are displayed during checkout.
5.3 Risk of loss or damage transfers to the Customer once the Product is handed over to the courier service.
5.4 Customs duties and import taxes (if applicable) are the responsibility of the Customer.
6. Right of Withdrawal & Returns
6.1 In accordance with Georgian consumer protection legislation, the Customer has the right to withdraw from the contract within 14 calendar days from the date of receiving the Product.
6.2 Returned Products must:
- be unused
- retain original packaging
- have all tags attached
6.3 The refund will be processed within 14 calendar days after receiving the returned Product or proof of shipment.
6.4 The refund will be made using the same payment method used by the Customer, unless otherwise agreed.
6.5 The right of withdrawal does not apply to:
- custom-made or personalized items
- items damaged by the Customer
- products that cannot be returned for hygiene reasons
7. Personal Data Protection
7.1 By using the Website, the User consents to the processing of personal data in accordance with the Privacy Policy.
7.2 Personal data is processed for the purpose of:
- order fulfillment
- customer communication
- delivery coordination
- improving Website performance
- legal compliance
7.3 DariM may share necessary personal data with courier companies strictly for delivery purposes.
7.4 The User has the right to request correction, deletion, or restriction of personal data in accordance with applicable legislation.
8. Intellectual Property
All content on the Website, including but not limited to designs, logos, product images, texts and branding elements, is the exclusive property of DariM and may not be used without prior written consent.
9. Limitation of Liability
- delays caused by courier services
- interruptions due to technical maintenance
- indirect or consequential damages
10. Force Majeure
DariM shall not be held liable for failure to perform obligations due to circumstances beyond reasonable control, including natural disasters, governmental restrictions, or disruptions in logistics.
11. Dispute Resolution
11.1 These Terms are governed by the laws of Georgia.
11.2 Any dispute shall first be resolved through negotiation.
11.3 If no agreement is reached, the dispute shall be resolved by the competent courts of Georgia.
12. Amendments
DariM reserves the right to update these Terms at any time. Updated versions will be published on the Website.
Continued use of the Website constitutes acceptance of the revised Terms.
Contact Information
Email: support@darimbrand.com
Tel. number: +995 511469595
Address: Georgia, Tbilisi, St. Chavchavadze 37
