Return and Refund Policy

DariM 

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be:

• Unworn or unused

• With original tags attached

• In its original packaging

• Accompanied by proof of purchase

To start a return, you can contact us at:

📩 support@darimbrand.com

If your return is accepted, we will send you instructions on how and where to send your package.

Items sent back without first requesting a return will not be accepted.

Please note:

• Return shipping costs and any associated customs or duties fees are the responsibility of the customer.

• Original shipping fees are non-refundable.

• For international orders (including UAE, EU, UK, Ukraine), customs charges are non-refundable.

Damages and Issues

Please inspect your order upon reception and contact us immediately if:

• The item is defective

• The item is damaged

• You received the wrong item

We will evaluate the issue and resolve it as quickly as possible.

Exceptions / Non-Returnable Items

We cannot accept returns for:

• Made-to-measure or custom items

• Sale items

• Gift cards

• Worn or altered items

Exchanges

The fastest way to ensure you receive the item you want is to return the original item.

Once the return is accepted, you may place a separate order for the new item.

Refunds

We will notify you once we have received and inspected your return.

If approved, your refund will be processed to your original payment method within 7–14 business days.

Please note that banks or payment providers may take additional time to process the refund.

Contact us:

email: support@darimbrand.com

phone : +995511469595

hours: Monday-Friday 9:00 AM - 6:00 PM